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We recently
e-mailed our first JumpPOD Select customers to ask for any feedback
they had.
Basically this is a brand new product for 2010 and we were very interested to
see the response. See below their comments.
Our best
feedback first......."May I just pass on my compliments on the
service, quality, and professionalism of my experience with your
Organisation. Even Citylink (the delivery company) were brilliant.
The trampoline is staggeringly good. Easy to set up and most
importantly the children adore it. Brilliant all round is an
understatement.
It took me 90
mins to assemble the 14ft JumpPOD Select trampoline without any
help. It's fab. Less than 48 hrs from placing order to first
bounce...surely that's a record?!
I would be more than happy to be used as a reference and would not
hesitate to recommend you to others.
My very very kind regards from Oxford."
“All was fine with the product and the service”
“The Trampoline arrived in good condition thank you
and has been much jumped upon. Thank you for your swift
delivery.”
“I had been highly recommended the Jumpking brand
from a couple of people who have had them for a couple of years and
was pleased that when this one was put together although the new
basic version it looks as good and sturdy.
I also found the phone advise on brand, size and model very
helpful and having trawled around on the Internet and spoken to one
other company I got the impression you cared and my deliberations
and questions were no trouble.
Thank you I would definitely recommend you to anyone who admires our
trampoline....!”
“It was very easy to erect and the kids are having a lot of
fun on it!”
“We had no problem putting up the trampoline my 13
year old son and I did it. The attached enclosure is much better
than the last one we had. Kids are well chuffed with the
trampoline and are enjoying its use already in the sunshine.”
“The trampoline arrived safely and quickly and was
easy to assemble.”
"I purchased this trampoline from yourselves as I
was able to speak to a human being on the telephone number clearly
provided on your website which was a breath of fresh air right from
the start. Also very pleased with all the emails keeping me fully
informed.
The trampoline took about 3 hours for my husband and
father-in-law to put together which was an hour longer than I was
advised but I suspect they didn't follow the instructions thoroughly
all the way through anyway!
My 3 boys are absolutely delighted with it and
although I never thought I would, I couldn't resist having a go on
it and it was great fun! It feels really strong and safe.
Thanks for an all round good service and product.
This is my first purchase from you and I would use you again and
recommend your site to my family and friends”
“The
trampoline arrived promptly and is fantastic. Even though the
instructions were wrong, the email you sent with correct
instructions were fine and easy to use and put up the trampoline.
The kids love it !”
“I was very happy both with the service I received
from Madfun and the Jumpking trampoline. As you say the
instructions were a little wonky, but I managed to assemble the
trampoline with minimal assistance, so it wasn't too bad!”
“It's a great trampoline - very happy with it so far
and the instructions you emailed were very useful. In summary we are
very happy with the trampoline.”
“I received my trampoline in a good timely fashion
which I was happy with. Overall I would say I'm satisfied with my
purchase.”
“The trampoline is brilliant. The kids love
it, it's good quality. There's something very pleasing about the
design - only 4 poles and the 'circle' around the top. That and
it's green and black - not blue so it even blends into the garden as
well as you could expect for 12 feet of trampoline.
Great price - I was very nervous about my
trampoline shopping, not wanting to overpay but equally not wanting
to buy rubbish. I feel we got a great trampoline and a good price.” |
