0800 652 9992
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Professional home installation is available with this product. For peace of mind that your purchase will be assembled quickly, efficiently and correctly add the Installation Service to your basket.
Once your order has been despatched a member of our specialist installation team will contact you to arrange a suitable time to come and install your item.
IMPORTANT: Installation can usually be booked within 2-5 days after delivery however during busier times it can take longer. Please ensure you allow enough time after the expected delivery date to thoroughly check that all of the parts are in the boxes and, should replacements be needed, for that to be processed. Please do not book the installation for the same day as the expected delivery. We cannot be held responsible for unexpected delays in delivery or for any shortages or delivery damage leading to issues for the installation team. Please be aware that once an installation date has been booked, any cancellation is likely to incurr a cancellation fee of at least £60.
If you have purchased a tie down kit your trampoline assembler will normally screw these into the ground. If your soil is rocky and needs digging, extra work may be required to install the anchoring posts safely. Your assembler will discuss the options and any applicable charges once it is clear if any additional work is required.
You are required to place the trampoline boxes in the desired loaction ready for the installation. An extra charge may incur if the installer needs to move the boxes.
*Please note there are a few postcodes we are unable to offer this service to, we will notify you by email and refund the amount paid in full if this is the case. In some instances we may be able to arrange installation to these postcodes but there will be a surcharge incurred which will be communicated to you prior to the installation taking place.
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Phone:0800 652 9992
Working Days / Hours:Monday - Friday: 9am - 5pm
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