MadFun Delivery Policy
Our Delivery Policy
Please note that any date or period for delivery shall be considered as indicative only, although it is our policy to try to fulfil all orders as quickly as possible. For specific delivery information each product page has a delivery tab with detailed information.
Any orders received after 3:00pm on weekdays or orders placed on Saturdays, Sundays or public holidays will be will be processed the next working day. The number of delivery days quoted are indicative and working days ie Monday to Friday. Please note for a few products the cut off time could be earlier than 3:00pm, please check the delivery tab of the product you are ordering. If weekend delivery is available it will be offered to you at checkout for an additional charge depending on the product ordered and your postcode.
Whilst we will make every effort to meet the delivery time given, we use a contracted third party to make our deliveries and therefore the actual delivery is beyond our control. We ask that all information provided by you is accurate and that you include a daytime contact number, mobile telephone number and email address so we are able to contact you in the event of a delivery query. It is your responsibility to sign for the correct number of parcels received on the carriers’ delivery note/electronic scanner. You should notify us of any shortages within 48 hours.
All information relies on there being stock and we endeavour to keep the site (MadFun) up to date with any stock issues. If any product is unavailable at the time of your order we will contact you immediately via e-mail, you will then have the option to wait for the product to come into stock, swap to an alternative (there may be an additional charge), or we will give you a full refund.
MadFun Ltd cannot be held responsible for delays in the delivery caused by the supplier, or any other third party. At no time will compensation be awarded should delivery take longer than anticipated due to unforeseen circumstances. Unless otherwise specified, all products must be signed for. The Customer must request any other delivery method at the time of the order, and goods will be shipped under Customer's responsibility as defined above.
Please note we do not deliver products outside of the UK
If you have any questions, please get in touch.