Inflatable Float
90-Day Returns
Fast Delivery
Secure Checkout
Delivery
Delivery
Pool accessories are despatched directly from the manufactuer of the product, and can take up to 5 working days to deliver.
Please note if ordering pool accessories together with a pool, your order will be split into more than one delivery and with a different courier due to different warehouse locations around the UK. Your pool will most likely arrive before any pool accessories for this reason.
Delivery is free to most parts of England and Wales, and some parts of Scotland. Some remote areas will have a delivery surcharge (e.g Scottish Highlands, Isle of Wight, etc) added automatically during checkout.
If you are ordering from the Channel Islands, e.g. Jersey or Guernsey, please contact us before placing your order to get a delivery quote.
Please note that during busy times and over holidays, delivery may not be next day.
We're sorry we can't ship directly to the rest of the world but we are happy to liaise with a UK freight forwarder to arrange delivery overseas. To do this simply enter your freight forwarder's details in the delivery address at checkout. If you have any queries please contact us.
Returns
Returns
- 90 Day Returns - unopened and unassembled products only.
- We are unable to refund any item that has been already assembled or part assembled.
- If you cancel your order before we have despatched your goods you will receive a full refund. However, cancellations made after the goods have been despatched (i.e the shipment email has been sent), even if they have not yet been delivered, will be treated as a return and charges may apply.
Please see our full returns policy here.
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Frequently Asked Questions
💳 Payments
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards:
- Visa
- Mastercard
- American Express
You can also pay using PayPal or Klarna.
If you wish to order for a business and need an invoice first, please contact us at sales@madfun.co.uk before making your purchase.
Are payments online secure?
Are payments online secure?
Yes - payments are 100% encrypted and secure.
We use Shopify Payments, a globally trusted payment gateway, to process all major credit and debit cards (Visa, Mastercard, American Express).
Our checkout uses the latest 3D Secure 2 (3DS2) technology. This is the industry gold standard for customer authentication, providing an extra layer of protection against fraud.
Can I pay in installments?
Can I pay in installments?
Yes! We offer flexible payment options like Klarna and PayPal Credit at checkout, so you can spread the cost of your garden fun.
🚚 Delivery & Returns
How long does delivery take?
How long does delivery take?
Pool accessories are despatched directly from the manufactuer of the product, and can take up to 5 working days to deliver.
Please note if ordering pool accessories together with a pool, your order will be split into more than one delivery and with a different courier due to different warehouse locations around the UK. Your pool will most likely arrive before any pool accessories for this reason.
Delivery is free to most parts of England and Wales, and some parts of Scotland. Some remote areas will have a delivery surcharge (e.g Scottish Highlands, Isle of Wight, etc) added automatically during checkout.
If you are ordering from the Channel Islands, e.g. Jersey or Guernsey, please contact us before placing your order to get a delivery quote.
Please note that during busy times and over holidays, delivery may not be next day.
We're sorry we can't ship directly to the rest of the world but we are happy to liaise with a UK freight forwarder to arrange delivery overseas. To do this simply enter your freight forwarder's details in the delivery address at checkout. If you have any queries please contact us.
What if my delivery arrives damaged?
What if my delivery arrives damaged?
Don't worry, we'll get it sorted. If you see damage to the box, please accept the delivery but make sure the driver notes the damage on their system. Then, take photos and email us at sales@madfun.co.uk within 24 hours.
